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Make Bottom Line Business Sense- Judy Tuesdays


Judy Tuesdays are back. Click here Businesswoman receiving an award.to visit Judy Bell Consulting’s page.

Make Bottom Line Business Sense

In previous blogs, we have looked at EQ in many ways, especially as it relates to healthy and happy relationships- both at work and at home.
Researchers have confirmed what Human Resource professionals have known for quite some time. One’s level of emotional intelligence is a great predictor of success at work as well as a measurement of healthy and productive relationships and leadership abilities.

EQ is not touchy-feely or happy-go-lucky “stuff”. EQ is about healthy and productive relationships. And healthy and productive relationships mean better customer service, improved employee relations, and better company profits.

Higher EQ levels equate to…

  • Enhanced listening
  • Increase in positive and productive communication
  • Increased teamwork
  • Increased customer satisfaction
  • Better problem solving
  • Productivity gains
  • Higher employee achievement orientation

Also important… enhanced EQ levels mean…download (1)

  • Less costly mistakes in orders and production
  • Turnover decreases
  • Employee attendance improves
  • Workers’ Compensation claims are lower

“Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else…it is not a question of strategy that gets us in trouble; it is a question of emotions.” – John Kotter, Harvard Business School

Written by the lovely Judy Bell.

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